"Air Canada's customer support is a disaster, an outrageous embarrassment for a company. NHL 6th overall pick David Jiricek flew from Cleveland (AHL) to Halifax via Toronto. Many cancelled flights, now he's in Halifax for the world junior championship with no equipment, no skates, no sticks."
"The last scan of David's equipment was in Toronto. They don't know where the equipment is or when it will arrive in Halifax. Czech Republic's opening #WJC game is against Canada tomorrow. Sat on hold for 2.5 hours, then the line went dead. How about some accountability for [Air Canada] Michael Rousseau?"