The Toronto Maple Leafs organization (MLSE) and its customer service department constantly works to deliver a once-in-a-lifetime experience for every fan, while ensuring that the safety and enjoyment of others is respected. In the case that is currently causing a stir, with 10 minutes left in the game, a fan was pulled over by security for walking through the crowd with a hockey stick. He was pulled over as part of the fan safety protocol. Our customer service department offered to assist them in storing the stick in a safe place until the end of the game to avoid an unfortunate incident and to avoid compromising the safety of the fans. The fan here refused to store the stick in a safe place and instead left the arena. Protocol remains important for the safety of the fans and our team.
We will continue to work collaboratively with each of our clients to ensure the best experience for all and the safety of all. - MLSE